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Warranty of the product

All our staff is available via per email or phone

The products that we expose on our website are selected from the best Italian company. The assurance of the mattress is valid for 10 years.  

In the case where the mattress is in a dirty shape, damaged time usury the assurance will not be included. 

The bad-made product will be shown by email, with pics and description and our staff will verify and will be contacting the client. The product then will be packed and delivered to Joy Shop Srl, via per Iolo 42/a - 59100 Prato (PO). After checked and made some quality controls we will be repairing it without any additional euro.

For contacting our staff info@joy-shop.it

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